1. Introduction

Welcome to Bob The Physio (“we,” “our,” or “us”). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions (“Terms of Use”). Please read these terms carefully. If you do not agree with any part of these terms, please refrain from using our website.

2. Services Offered

Our website provides an online platform for users to book physiotherapy sessions, which can be conducted either in-person at our clinic or online via telehealth services. Detail information about each type of session, including pricing and service descriptions, is available on the respective pages of our website.

3. Booking and Payment

Session Booking: Users can schedule physiotherapy sessions through our online booking system by selecting a suitable date and time.

Payment: Payments for sessions are processed securely online through our payment gateway.

Cancellation and Rescheduling: Our cancellation and rescheduling policies are outlined in the “Cancellation Policy” section of our website. Please review this section before booking a session to understand the terms applicable to cancellations or changes.

4. User Responsibilities

Accurate Information: Users agree to provide accurate and complete information during registration and booking processes.

Medical Consultation: The information and advice provided on this website are not a substitute for in-person medical consultation and should not be solely relied upon for diagnosing or treating medical conditions.

5. Limitation of Liability

Bob The Physio shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, services provided, or any content therein.

6. Changes to Terms of Use

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on the website, and continued use of the website constitutes acceptance of the new terms.